ISO 9001:2015

ISO 9001 provides a practical and workable Quality Management System for improving and monitoring all areas of Indigo Fitness business.

Implementing an effective and robust ISO 9001 Quality Management System (QMS) has helped us to focus on the important areas of our business and improve efficiency. The management processes that have been established provide a sound foundation, leading to increased productivity to improve our customer acquisition and retention.

Some of the main benefits of ISO 9001 certification include:

  • Better internal management
  • Less wastage
  • Increase in efficiency and productivity
  • Improved customer retention and acquisition
  • Consistent outcomes, measured and monitored
  • Globally recognised standard
  • Compatible with other ISO standards
  • Accreditation by UKAS

A valid ISO 9001 certificate is a prerequisite for some of our customers and a “nice to have” for others, when they are considering Indigo as a supplier. It gives our customers confidence that we are working to standards and procedures that will provide them with a high standard of customer service.

Benefits of ISO 9001 to you our customer

The ISO 9001:2015 standard is recognised worldwide and some of our customers will only do business with certified companies because it gives them assurance that our management systems are constantly assessed and approved which:

  • Minimises mistakes
  • Improves reporting and communications
  • Provides better quality products and service
  • More reliable production scheduling and delivery
  • Standards maintained by annual independent assessments and audit