Support

Technical support & service contracts

Along with offering industry leading warranties on our UK manufactured products, we’re also there for you with technical support and service contracts, ensuring your equipment is kept in optimal condition so you can keep your facility running.

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equipment

Support Team

If your equipment develops a fault, you can call our customer support team. They will take the relevant information from you and discuss with our engineers to diagnose the problem and find the solution, sending out one of our field service engineers if necessary.

support

Service Contracts

Preventative maintenance and regular servicing are key to prolonging the life of your equipment and minimising down-time. As such, we offer a range of service contracts to fit your needs.

Our Service Contracts

Silver

SILVER SERVICE CONTRACT
BENEFITS INCLUDE:
L
1 preventative maintenance visit per year
L

Up to 2 repair callouts

L

Labour included and 20% off replacement parts

L

Fast response from engineers

Gold

GOLD SERVICE CONTRACT
BENEFITS INCLUDE
L

1 preventative maintenance visit per year

L

Up to 4 repair callouts

L

All parts and labour included

L

Fast response from engineers

Platinum

PLATINUM SERVICE CONTRACT
BENEFITS INCLUDE:
L

2 preventative maintenance visit per year

L
Unlimited repair callouts
L
All parts and labour included
L
Fast response from engineers

Need product support?

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Get in touch to find out how we can help you create your ultimate training space

We have over 20 years of experience creating gyms of all shapes and sizes and would love to chat with you about your project!
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